Terms of Service

Access to services requires creating a professional account with a valid email address. You must provide accurate, complete and up-to-date information, including: full name, company name, professional address, and contact details. Any false declaration constitutes a violation of these ToS.

You are responsible for the confidentiality of your login credentials. We recommend using a strong and unique password.

You are fully responsible for all activities that occur under your account, including actions by your authorized employees or collaborators.

RenderThink reserves the right to immediately suspend or permanently terminate any account in case of: (i) violation of these ToS, (ii) fraudulent or suspicious activity, (iii) service abuse, (iv) payment default, (v) upon request from competent authorities. In case of suspension, you will be notified by email with the reasons for the decision.

RenderThink provides a SaaS platform enabling AI image transformation, project management and render presentation. Services are provided 'as is' and may evolve.

We strive to ensure optimal service availability, but do not guarantee 100% availability. Scheduled maintenance may cause interruptions.

RenderThink reserves the right to evolve, modify or remove certain service features, with 30 days notice when this significantly affects your usage.

Use of AI transformation services is based on a credit system. Each transformation consumes a certain number of credits depending on the resolution and complexity of the requested processing.

Subscription plan and credit rates are available on our website. Any pricing modification will be notified with a minimum 30-day notice for ongoing subscriptions.

Payments are processed securely by our payment provider Stripe. We accept major bank cards (Visa, MasterCard, American Express).

Credits are pre-paid and non-refundable once used. In case of a severe and proven technical malfunction exclusively attributable to RenderThink (with evidence of inability to use the service), we will grant equivalent compensation credits. Subjective quality issues with AI-generated renders do not entitle to compensation, as AI is inherently unpredictable.

Payment default may result in immediate suspension of access to services until full resolution. Your project data will be preserved during a 30-day grace period.

RenderThink and its licensors retain exclusive ownership of all intellectual property rights (copyrights, patents, trademarks, trade secrets, know-how) relating to the platform, including but not limited to: proprietary AI algorithms, machine learning models, user interface, source code, databases, the 'RenderThink' brand, logos, documentation and all image processing technologies developed. These elements are protected by French and international intellectual property laws.

You retain all intellectual property rights to the source images, sketches, plans and any content you upload (hereinafter 'User Content'). By using the service, you grant us a worldwide, non-exclusive, revocable and free license to: (i) process, analyze and transform your images via our AI, (ii) temporarily store your data for service provision, (iii) display your content in your private space. This license is strictly limited to service provision and ends upon deletion of your content. You warrant that you hold all necessary rights to User Content.

Renders, transformed images and any content generated by our artificial intelligence technology (hereinafter 'Generated Content') belong entirely and exclusively to the Client who initiated the transformation. RenderThink expressly and irrevocably waives any right of ownership, use or exploitation of Generated Content. The Client is solely responsible for the use of Generated Content and must ensure it does not infringe any third-party rights. Note: AI-generated content may occasionally coincidentally resemble existing creations.

We grant you a personal, non-exclusive, non-transferable and revocable license to use our platform in strict compliance with these ToS and your subscription plan.

A Data Processing Agreement (DPA) compliant with GDPR Article 28 is available upon request for enterprise clients. This agreement details our commitments as a processor of your client data.

RenderThink commits to maintaining an appropriate level of security, including: data encryption, secure authentication, and development best practices.

The list of our sub-processors is available upon request. Any major sub-processor change will be notified with 30 days notice. In accordance with GDPR Article 28, the client has the right to object to the addition of new sub-processors within 15 days of notification.

In case of data breach, we commit to: (i) notify you as soon as possible, (ii) provide the necessary information for your GDPR compliance, (iii) cooperate with you and the relevant authorities.

You agree to use RenderThink in compliance with applicable laws and these ToS. It is particularly prohibited to:

Prohibited uses:

• Upload or process illegal, offensive, defamatory content or content infringing third party rights
• Create inappropriate, violent, pornographic or discriminatory content
• Attempt to compromise platform security or access unauthorized areas
• Reverse engineer, decompile or attempt to extract source code
• Use the service to develop a competing product, copy our features, perform technical benchmarking, or extract data for reverse engineering purposes

RenderThink commits to providing the service with a professional quality level, but cannot guarantee that the service will meet all your specific needs.

Service availability may be affected by factors beyond our control (network failures, cyber attacks, etc.).

To the fullest extent permitted by law, RenderThink's total liability towards you, for all damages combined and regardless of cause, is expressly limited to the total amount actually paid by you to RenderThink during the twelve (12) months preceding the event giving rise to the damage. Under no circumstances shall RenderThink be liable for indirect, consequential, special, punitive or exemplary damages, including but not limited to: loss of profits, loss of data, loss of clients, loss of business opportunities, or reputational damage, even if RenderThink has been advised of the possibility of such damages.

RenderThink shall not be held liable for any delay or failure to perform its obligations resulting from force majeure as defined by Article 1218 of the French Civil Code, including but not limited to: natural disasters, wars, attacks, strikes, pandemics, government decisions, telecommunications network failures, large-scale cyber attacks (DDoS, ransomware), or failure of essential service providers (hosting, AI). In such cases, RenderThink's obligations shall be suspended for the duration of the event.

Processing of your personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and our privacy policy.

For more information on processing your data, see our privacy policy.

You have rights over your personal data (access, rectification, deletion, portability) that you can exercise by contacting us.

You can cancel your subscription at any time from your client area. Cancellation takes effect at the end of the current billing period.

RenderThink may terminate your access in case of ToS violation, with 30 days notice except in case of serious breach justifying immediate termination.

Upon termination, access to the service is suspended. Your data is retained for 30 days then permanently deleted, except for contrary legal obligations.

RenderThink reserves the right to modify these ToS at any time to adapt to legal, technical or commercial changes.

Any modification will be notified by email at least 30 days before taking effect. Continued use of the service constitutes acceptance of the new terms.

These ToS are exclusively governed by French law, to the exclusion of any other legislation. Any dispute relating to the formation, validity, interpretation, performance or termination of these ToS falls under the exclusive jurisdiction of French courts. The Vienna Convention on the International Sale of Goods does not apply.

In case of dispute between professionals, the parties agree to seek an amicable solution for a minimum period of thirty (30) days before any legal action. After this period, and in case of conciliation failure, exclusive jurisdiction is attributed to the Commercial Court of Grenoble (Tribunal de commerce de Grenoble), even in case of multiple defendants or warranty claims. For cross-border disputes, the parties accept the jurisdiction of French courts and waive any right to challenge such jurisdiction.

For any questions regarding these ToS or the use of RenderThink, you can contact us: