Cookie Policy

This cookie policy explains how RenderThink uses cookies and similar technologies when you visit our platform. We comply with French regulations (CNIL Law) and European regulations (GDPR) regarding cookie management.

1. What is a cookie?

A cookie is a small text file stored on your device (computer, tablet, phone) when you visit a website or application. Cookies allow us to remember preferences, authenticate users, and measure audience. They are essential for modern internet operations.

2. Types of cookies we use

Essential cookies (strictly necessary)

These cookies are indispensable for platform operation. Their placement does not require prior consent according to CNIL.

User authentication (access_token, refresh_token), session security, language preferences (i18n_locale), temporary referral code (rf_referral_code)

Functional cookies

These cookies improve your experience by remembering your preferences and behaviors.

Preferred interface theme (light/dark), language preferences

Analytics cookies (with consent)

With your explicit consent, we use PostHog (hosted in the European Union) to measure platform usage, identify UX friction points and improve the service. These cookies set persistent identifiers (prefix 'ph_') to recognize returning visits. We also enable anonymised session recordings: navigation and interactions are captured, but sensitive fields (passwords, payment card numbers) are automatically masked before being sent.

Visitor identifiers (ph_*), pages viewed, user journeys, technical performance, product events (renders, purchases), session recordings (with automatic masking of sensitive fields)

3. Cookie lifespan

Cookies can be:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Stored on your device for a defined period (from a few days to several years)

4. How to manage cookies?

You can control and/or delete cookies depending on your browser:

• Google Chrome: Settings > Privacy and security > Cookies and site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and site data
• Apple Safari: Preferences > Privacy > Manage site data
• Microsoft Edge: Settings > Privacy and security > Cookies and site data

5. Consent

Before depositing any analytics cookies, we ask for your explicit consent via a banner displayed on your first visit. You have three equivalent choices:

• Accept all: all cookies (essential + analytics) are enabled
• Refuse all: only essential cookies needed for service functionality are deposited (equivalent to default behavior)
• Customize: choose category by category via the preferences modal

You can change your preferences at any time via the 'Cookie preferences' link in the footer. Your choice is stored for a maximum of 13 months (CNIL recommendation).

6. Third-party cookies

Some cookies may be set by third-party partners for:

• Payment: Stripe for transaction security
• Content: Cloudflare for resource optimization

7. Trackers and advertising tracking

RenderThink respects your privacy and:

• Does not use advertising trackers to follow you across the web
• Does not sell your browsing data to third-party advertisers
• Does not use intrusive advertising retargeting
• Respects 'Do Not Track' signals from your browser

8. Link to privacy policy

Cookie management is complementary to our privacy policy. For more information about how we process your personal data, please consult our complete privacy policy. Privacy.

9. Your rights

Under French and GDPR regulations, you have the right to:

• Request which cookies are placed and for what purposes
• Request deletion of cookies
• Oppose the placement of certain cookies
• Withdraw your consent at any time

10. Updates to this policy

RenderThink may update this policy to reflect technological or legal developments. Significant changes will be notified to you by email.

11. Contact